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Terms & Conditions

This is an Agreement between You, the Member, and Rhinocorn LLP, a company registered in England and Wales (registration number OC415061), whose registered office is at Unit B, 20 Mercers Row, Cambridge CB5 8HY. By following the joining process at our Website to become a Member of VOX by Rhinocorn you are accepting the terms and conditions in this Membership Agreement. You should only join if you are willing to accept them.


  • This Membership Agreement commences once you have accepted the terms during the online joining process. By accepting these terms you are agreeing to pay any applicable fees which are shown at the start of the joining process and again before confirming your payment instruction.

  • By becoming a member of VOX by Rhinocorn you consent to receiving communications relating to your membership, shows, opportunities and information about VOX by Rhinocorn benefits.

  • We manage VOX by Rhinocorn membership operations in house, and we will not sell or give your data to anyone else.

  • The concepts and resources used in VOX by Rhinocorn sessions are owned by Rhinocorn Ltd. In taking part in any rehearsal, performance, workshop or event it is agreed that any use of resources, techniques and ideas will not be used, amended, copied or replicated at any other event, or to any group or in any venue. If found to be used, legal action could ensue against the individual.

  • You are entitled to access and use resources defined by your Membership provided your fees are up to date.

  • VOX by Rhinocorn will always endeavor to give as much notice as possible to members for any changes made to regular scheduled rehearsals, and any cancelled sessions with be refunded or rearranged.

  • Membership costs may vary each academic year and Members will be notified of any change in advance.

  • By joining, it is agreed that photographic, motion picture, electronic (video) images and sound and video recordings may be taken of all the members and used for advertising and marketing purposes in relation to VOX by Rhinocorn.

  • You have the right to cancel this Agreement within 14 days from the start of the Agreement without giving any reason, but you must let us know you wish to do so within the 14 day cancellation period. Please notify us by email at info@rhincorn.co.uk. The cancellation period will expire after 14 days from the day you accept the terms. To meet the cancellation deadline, it is sufficient if you send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

  • In case of dispute you must show that you cancelled the Agreement in accordance with the cancellation terms.

  • If you cancel your Membership within the 14 day period we will refund to you on request the fees paid for the remainder of the term no later than 14 days after the day on which we are informed about your decision to cancel, less the cost of rehearsals to the date of cancellation.


  • After the 14 day cancellation period you may terminate your Membership at any time by emailing info@rhincorn.co.uk.  Your Membership will end with immediate effect and any payments made for future sessions will be refunded on request. All such requests must be made within 6 months of terminating your membership. Any amounts still outstanding must be paid in full before the membership is terminated and in no less than 30 days.

  • You cannot transfer this agreement to anyone else.

  • You may opt out of email communications that we may send but if you do, we cannot be held responsible for any loss incurred by you not receiving VOX by Rhinocorn-related communications.


Your Obligations

  1. You agree to pay us any applicable fees on the date shown in the online joining process and in the emails sent to you by VOX by Rhinocorn.

  2. Termly Membership payments are due by the first day of term.

  3. Annual Membership payments are due by the first day of term.

  4. You consent to incidental inclusion in marketing photographs that we may take from time to time.

  5. You agree to tell us immediately of any changes to your personal details including contact information.

  6. You are responsible for notifying VOX by Rhinocorn if you wish to cancel your membership.

  7. In making an application, Members are assumed to be medically fit to undertake the vocal and physical demands of VOX by Rhinocorn. If an individual has any doubts, these should be indicated to VOX by Rhinocorn prior to their application.

  8. You confirm that you are at least 18 years old.



VOX by Rhinocorn aims to create a safe and positive environment for all its Members. In order to do this, we must ensure acceptable standards of behaviour from our Members. All Members should try to be punctual to rehearsals and adhere to times and guidelines set by VOX by Rhinocorn.

Members should be co-operative with both Rhinocorn LLP staff and fellow VOX by Rhinocorn Members and uphold an equal-opportunity environment.


Any form of negative behaviour, whether written or verbal, towards others including VOX Members, Leaders, and office/studio staff or could lead to cancellation of Membership. In this case, Membership payments will not be refunded.

Members should understand clearly that VOX by Rhinocorn cannot be held financially responsible for damage caused by misconduct.

In the unlikely event that VOX by Rhinocorn closes indefinitely during a term, this Agreement will end and you will receive a pro-rata refund of your Membership fee.


Health and Safety

Rhinocorn LLP is not responsible for damage to person or personal belongings whilst attending rehearsals and performances or before and after rehearsals and performances.


VOX by Rhinocorn Members are responsible for their own property and well-being whilst attending all rehearsals and performances.


Our Rights

We may terminate this Agreement and your VOX by Rhinocorn Membership with immediate effect if you do not pay any applicable fees or monthly Membership amount when it falls due.

We may terminate this Agreement and cancel your VOX by Rhinocorn Membership with immediate effect on notice to you if you breach any of the VOX by Rhinocorn Membership Codes of Conduct. In this event you will no longer be able to access your downloads and you will not receive a refund.

If we do not terminate your Membership if you breach any of the VOX by Rhinocorn Membership terms and conditions, or if we give you extra time to pay if you do not pay your Membership fees or monthly Membership amount when it falls due, VOX by Rhinocorn reserves the right to subsequently enforce the terms of this Agreement.

We reserve the right to increase the price of membership. We will give you at least 1 terms notice of any price increase and will make it clear when the price increase will take effect and how much your VOX by Rhinocorn membership will cost after the increase. During this notice period you reserve the right to terminate your membership in accordance with these terms and conditions. If you choose not to terminate your membership before the date the increase becomes effective, the price of your membership will be increased in accordance with our notice.

We may communicate VOX by Rhinocorn related information to you by email.

Rhinocorn LLP, the Workshop Leaders, VOX by Rhinocorn employees and subcontractors are not liable for any loss, damage or theft of any of your property that you bring into any of our thirdparty venues. 

We will notify you of any changes to these terms and conditions.

Other Clauses

Only you, the person named in the online joining process, can benefit from this Agreement.

If any of the terms of this Agreement are invalid, unenforceable or illegal the remaining terms can still be enforced.

This Agreement is governed by the law of England and Wales.

Payment methods

It is the responsibility of a Member to ensure their payment method is set up correctly and their fees are being paid/collected successfully. While Rhinocorn LLP may inform you of any issues or errors that can occur from time to time, any overdue amounts will be payable in full.

Termly Payments: These payments must be set up before the start of term and will continue termly throughout the year until the Member leaves Vox by Rhinocorn. When a member wishes to leave VOX by Rhinocorn, they are required to email info@rhincorn.co.uk requesting cancellation of their Membership.


Any outstanding fees must be settled before the payment scheme is cancelled.

Annual payments: The balance of the years payment must be received on or before the beginning of the first week of the year of membership. If full payment is not received on or before the start of the first week access to the sessions will not be permitted. When a Member who is making annual payments wishes to leave VOX by Rhinocorn they are required to email info@rhincorn.co.uk to request retirement of their Membership. Payments can be made online by debit card or credit card. Cheques are not accepted.

Collection of your Personal Information

To view our current Privacy and Security Statement, please click here.